You want to do the right thing. Since when does a fridge die in three years. She told me she was Sorry I was given the wrong information by Love. Tell me you will pay for a new one. When your LG refrigerator isn't working the way it should, our troubleshooting guide offers step-by-step directions to fix your fridge. ... section are not cooling. I can assure you if I do it wont be an LG and I promise you that I will share my experience with anyone that will listen. Refrigerators have become common need for household now days. In order to make sure that young girls have healthy snacks and food we had to go food shopping each day to buy things like milk for their breakfast and other perishable items because we could not store them We could not shop and prepare parts of our holiday dinners before the day but instead had to go early the morning of. LG LFCS22520S/00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. I am told the "STSTEM" shows that the part exists, but since there are so many parties involved no one can verify it with actually checking fo the unit. Clearly the first problem. Add the 10-year limited warranty of the Linear Compressor® and the quick, expert advice of SmartDiagnosis™ system, and you've got style, space and features you can count on—in a size that fits your kitchen. Smart Cooling™ system is designed to maintain superior conditions within the refrigerator. The … Cause 9. Start doing it yourself with the confidence that comes with 100+ years of experience. Its Smart Cooling system utilizes an energy-efficient linear compressor to maintain a stable environment during temperature fluctuations. I took the day off from work so that the unit could be prepared. From making and selling units that have issues, to discontinuing parts because you know they are garbage, but not replacing the entire unit, to the run around and scripted outsourced customer service, the lack of communication because there are too many people involed to just plain flat out greed and lack of any morals. " A company Nextech will be at your house between 12pm and 2pm, AND THEY HAVE THE PART IN STOCK.' ""I found avalability for you today. " Look through the list of symptoms below and click on the one that describes what's wrong, and then you'll head over to a page that lists possible causes. If the compressor is not working, the refrigerator won’t cool. I was given a case number and a work order number. This is exactly what was said by an LG Agent and can not be denied. I would even buy another LG. Everything in freezer thawed. I call back LG again and work my way up the ranks and get to the highest point. She just did not care. Fridges are NOT supposed to break in 3 years which is why there are thousands of message boards and class action lawsuits being filed about them. It can not be programmed to work with my fridge. Whether the refrigerator is a French-door, top-freezer, or side-by-side, different styles have different capacities depending on how they use their space; most fall somewhere between 10 and 12 cu. If your refrigerator isn't cooling and you don't hear the fridge fan running, this video guides you through diagnosing what's wrong with the refrigerator evaporator fan. I fill out all the information and get a message Ill be contacted in one business day. My unit stopped cooling on 12/20 at night. In an LG refrigerator, the start relay is a very important part of the cooling system. It works in conjunction with the compressor unit of the refrigerator and if it is not working properly or not working at all it will prevent the compressor unit from working properly or not … So, since I have a few minutes let me tel you more about the specifics of my situation. Ft. French Door Refrigerator - Stainless Steel, Model # LFDS22520S to run for at least two to three hours before putting food in it. Pages in total: 46. I spoke to an Agent named Jaycent. If the coils are under or behind the fridge, you can vacuum them or clean them off. I am approaching 2 weeks with no fridge. They tell me they will contact LG, BUT they also tell me that LG has a way of doing parts orders. Major joke number on. Get performance ratings and pricing on the LG LFCS22520S refrigerator. LG LFCS22520S/00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! Fridges are NOT supposed to break in 3 years which is why there are thousands of message boards and class action lawsuits being filed about them. I was on the phone for nearly 3 hours. This is Friday December 27. However, I can assure you that everything that LG has done since I reported my unit as Not Cooling on 12/20 has been wrong. This causes problems, miscommunications and parts that are supposed to not be listed to possibly be listed. Then it was explained why a universal compressor would not work. I waited until the first business day, Monday December 23 and called Customer Care. Maybe because it is a piece of garbage that thousands of people have posted about and that there are several class action lawsuits being sought after for. No One appreciates buying an expensive appliance and then having to call for help which is already upsetting, Then when the call is outsourced and you can not get answers or proper Service, it just sets people off. It has been over a week without the ability to cool my food and that I had two children. ft. of space on average. About 5 hours on the phone with LG Agents. Then I go to the online help sections. We also have installation guides, diagrams and manuals to help you along the way! Now it was not this company's fault so I am leaving their name out. If the compressor is not working, the refrigerator won’t cool. I am unsure what spacifics you would like. I have good news. Love goes round and round, not providing me with any real answers but instead trying to frustrate me so that I just hang up, but I dont. Whether it's your LG bottom-freezer refrigerator, side-by-side refrigerator or French-door refrigerator, we'll give you practical, clear steps to get your fridge back to being the kitchen appliance you rely on. If the condenser fan motor is not working properly, it won’t draw air through the condenser, causing the refrigerator not to cool. Plans have been made and people are traveling to our home. Now I go back to the beginning, back to LG. Jaycent told me that he would speak to his supervisor and have all the parts and labor waved and get my unit up and running as soon as possible. Anything past that is unacceptable. Today New Years Day, we are going to go out because we just can not entertain anymore. Not … I am in desperate need of a part and I have to wait for it to be shipped to a third party instead of straight to me or my service company. LFCS22520S - read user manual online or download in PDF format. en. I followed the directions and filled out an online report. Platinum Service did not have the respect to call me ahead of time to let me know so I could have worked that day or just that morning so I didnt spend my day sitting home. Two LG Agents just ran me around and my family is the one that suffers. First thing Monday  morning December 23 I call LG. The Display Mode disables all cooling in the refrigerator and freezer sections to … I explain my situation and that Christmas Eve and Christmas Day are coming and that it is our family year to host for both days. Monday December 30 came and Nextech, guess what did NOT have my part and they would not be coming. We got. It's simple. She asks me if she can call me back she wants to call some local places. My original compressor ends in 3203. We have been without a fridge for nearly two weeks and there is NO date when the part will come and it will be fixed. There are class action lawsuits being organized because LG has put out tens of thousands of compressors that die in 3 years. Any dust or blockage can cause them to not … Not only does that mean more room for groceries, but Smart Cooling technology helps all that extra food stay fresher, longer. setting up a work order for the service." Anotherwards, I believe that the part I need does not exist. I believe that because there are so many people involved the computer says one thing and the reality is that it is not available, but rather than LG getting the part themselves and shipping it straight to me, I have to wait for the third party to find out that there is no part and then wait for that to be past to Nextech all the while suffering without a single icecube. Purchased October 16, 2015. We were besides ourselves with everything. A few weird noises for a few seconds isn't going to transmit first. If all these items are ON and in working order, simply wait 15 minutes for the fridge to begin cooling.
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