Please check your Private message icon on the upper right corner of your HP Forums profile. Since some of the screws are directly below the rubber non-skid strips on the bottom, we did not try to open the device in this case. The concept with four speakers offers a good listening experience, independent of the mode used (notebook, stand, tablet, and tent mode). With the built-in touchpad, HP has made optimal use of the available space. But the give seems a bit much, and the Lenovo ThinkPad L390 Yoga offers a better impression overall in this regard. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. I understand that you need a replacement rubber feet for your laptop. Thus, this feature is probably more of an emergency solution, which you would only want to use rarely. It seems every year, new iconic villains are coming out of the woodwork. The HP Envy x360 is suited for the home user, but also as a business device. The screen shows good response rates in our tests, but may be too slow for competitive gamers. Here, both the devices from Lenovo (ThinkPad L390 Yoga, ThinkPad X390 Yoga) have an advantage. Compared to dedicated graphics adapters, the performance of the AMD Radeon RX Vega 10 is on the level of a GeForce MX150. For example, we can find a fingerprint scanner, which supports Windows Hello, on the right palm rest. We had no problems with sloppiness in the corners and the two input keys also made a good impression. HP Envy 13 Laptop, Intel Core i7-1165G7, 8 GB DDR4 RAM, 256 GB SSD Storage, 13.3-inch FHD Touchscreen Display, Windows 10 Home with Fingerprint Reader, Camera Kill Switch (13-ba1010nr, 2020 Model) 4.7 out of 5 stars 48 I believe purchasing extended warranty would be a good value if this is the level of service HP provides. In our case, it was impossible to get benchmarks for "BioShock Infinite" and "Rise of the Tomb Raider" in the resolution of 1366x768 pixels. I don't understand the logic in this having to send my laptop in right before school starts. We found something similar. If PWM was detected, an average of 9687 (minimum: 5 - maximum: 142900) Hz was measured. In addition to the CPU, the AMD SoC also contains the integrated graphics unit that is called AMD Radeon RX Vega 10. Our test unit achieved an average of 675 cd/m², which is the best result by far in our comparison here. Who can I contact for a replacement? In addition, the input area is comfortably smooth and without a surface structure, making it also fit perfectly into the overall visual impression. In the direct comparison with the Dell Latitude 3390 and the Lenovo Yoga C930, our HP convertible wins clearly. In the direct comparison, the Dell Inspiron 13 7386 is able to dominate here. As so often, AMD is surpassed by Intel in the single-thread performance. Except for the Lenovo Yoga C930 (13.9 in), all the comparison devices offer a display of the same size. The HP Envy x360 uses an SSD that offers 512 GB of storage. Do you guys know of any other sellers? On the other hand, with a good seven hours, the battery life in our realistic WLAN test is not bad either. It should cover all the hardware issues and also upgrading the parts will not void the warranty. In terms of useful connections, the HP Envy x360 13 does not offer much more. It is only that the other comparison devices deliver slightly more performance when transferring or receiving data. The AMD Radeon RX Vega 10 simply offers more performance than the iGPU of the Intel systems. An additional point is the slightly throttled performance of the APU in battery operation. Still, it does not rattle in our test unit. At 60 °C (140 Â°F), only the GPU component is slightly cooler. ‎01-28-2017 In terms of the case temperatures, the HP Envy behaves similar to the Dell Inspiron 13 7386, although the temperatures turn out slightly higher in our test unit. With its AMD Ryzen 7 3700U and AMD Radeon RX Vega 10, the 2-in-1 device offers a good performance for everyday tasks. Overall, the speakers are fairly usable and suited for video calls. The screen shows slow response rates in our tests and will be unsatisfactory for gamers. The Dell Latitude 3390 that we recently tested has some catch-up to do in this regard. Got the HP Envy x360 Ryzen 5 on June 13th, and from June 15th we see the Green Screen on the laptop probably due to bad graphics card. Despite the significantly increased 3D performance of the AMD Radeon RX Vega 10 compared to the Intel UHD Graphics 620, the 3D performance is only sufficient to display non-demanding games such as "League of Legends" or "Dota 2" smoothly. For example, in the tablet-mode, the keys are on the bottom. Overall, the display convinced with good to very good values and should thus be able to meet the demands in the semi-professional segment. Compared to storage solutions that only run at SATA speeds, the SSD in our test unit is still clearly superior. ‎01-28-2017 The aluminum-finish surfaces present the user with the impression of holding a high-quality device. I recently purchased the 13.3" version of this laptop, and two 15.6" models - all had faults straight out of the box. And Lenovo is also well-positioned in terms of 1000-Euro devices with the ThinkPad L390 Yoga. Despite the compact size of the device, the keys offer a generous amount of touch space with 16 x 15 mm (0.63 x 0.59 in). If they ask you to pay, that isn't HP you've called, since the link shared earlier hasn't worked out very well, I'll send you a private message with the direct phone number to your region. I don't see why there should be a charge to replace the rubber feet, to begin with. The two ThinkPad models became significantly warmer at a maximum of more than 50 °C (122 Â°F). 45 °C = 113 F | Room Temperature 23.9 °C = 75 F | FIRT 550-Pocket, Power Supply (max.) HP ENVY x360 Convertible 2-in-1 Laptop: Stay productive on the go with this HP Envy X360 convertible laptop. Use this link to purchase parts from parts store. Ask the community. Despite this, we decided to include these devices in our comparison, in order to see whether the HP Envy x360 can stand up to these competitors that are supposedly better. The resolution is 1920x1080 pixels, which corresponds to a pixel density of 166 PPI. frequency)Overall 100 - 16.000 Hz(±) | linearity of overall sound is average (19% difference to median)Compared to same class» 39% of all tested devices in this class were better, 9% similar, 52% worse» The best had a delta of 9%, average was 21%, worst was 53%Compared to all devices tested» 39% of all tested devices were better, 7% similar, 54% worse» The best had a delta of 3%, average was 21%, worst was 65%. Don't know if you are still active on the forums or HP, but I am kind of in the same situation. This places it first in our comparison, although when copying JPG files, it only achieved second place. - edited When we looked at the multi-thread performance under constant load, the CPU performance left a bad taste. HP Envy 13-ba0010na 13.3-Inch (price at time of purchase £1049.99): For the intended uses, the performance of our test unit is sufficient, and the 2-in-1 device is also able to handle several tasks simultaneously without any problems. With a TDP of 15 watts, this processor is very well suited for compact and slim devices. Troubleshoot printouts that are faded, blurred, fuzzy, have horizontal or vertical streaks, color or black that does not print, and other print quality-related issues for HP DeskJet 4530, 4670, ENVY 4510, 4520, and OfficeJet 4650 printers. Overall, the HP Envy x360 13 appears quite modern, which is to some extent also thanks to the small bezels. Thanks for your help Riddle_Decipher. And they should be able to ship them out without any charges as it should be a part of your 1yr factory warranty. It doesn't have an Ethernet port, but you can connect to it wirelessly through Wi-Fi. Solved! Its light build is also noticeable, since at 1.3 kg (~2.9 lb), our test unit weighs as little as the Lenovo ThinkPad X390 Yoga. However, the installed drivers still do not cooperate optimally, causing us to register higher latency values with LatencyMon. Note: The manufacturer may use components from different suppliers including display panels, drives or memory sticks with similar specifications. In the overall comparison, the Envy x360 13 clearly deserves its first place. On the other hand, the panel uses PWM for brightness control. Sebastian Bade, 2019-06-29 (Update: 2019-06-30). The card reader on the right side is only able to handle microSD cards and offers a solid performance. This gives the Envy a clear advantage compared to devices that only have two speakers at the bottom. As security software, McAfee LifeSafe is used. The good impression of the input device is rounded off by a white background illumination which can be adjusted in two brightness levels. I expected my warranty to be void simply for upgrading my drive but that was not the case. The same goes for mobile surfing, since unfortunately, there is also no LTE option. Since I would like to share this with you, Notebookcheck offers a very good possibility to offer this to the masses. However, the 65-watt power supply adds another 306 grams (~0.67 lb). Did all the updates and still the problem persists. With its very good brightness values and the high-contrast display, working on the device is simply fun. In terms of the color design of the Envy x360 13, HP speaks about Nightfall Black. Despite the ease of moving it, the display does not wobble for long. HP Envy x360 13-ar0601ng - 2019-06-2806/28/2019 v6(old)Sebastian Bade, 13.30 inch 16:9, 1920 x 1080 pixel 166 PPI, 10-finger multi-touch, InfoVision, M133NVF3 R2, IPS, 120 Hz, glossy: yes, 3 USB 3.0 / 3.1 Gen1, 1 DisplayPort, Audio Connections: 3.5 mm audio port, Card Reader: microSD, 1 Fingerprint Reader, Sensors: gyroscope, acceleration sensor, magnetometer, Realtek RTL8822BE Wireless LAN 802.11ac PCIe Adapter (a/b/g/n = Wi-Fi 4/ac = Wi-Fi 5), Bluetooth 4.2, height x width x depth (in mm): 14.7 x 306 x 212 ( = 0.58 x 12.05 x 8.35 in), Speakers: Bang & Olufsen, four speakers, HP Audio Boost, Keyboard: 6-row chiclet, Keyboard Light: yes, power supply, HP 3D DriveGuard, HP Audio Switch, HP JumpStart, HP Support Assistant, 24 Months Warranty, 1.294 kg ( = 45.64 oz / 2.85 pounds), Power Supply: 306 g ( = 10.79 oz / 0.67 pounds). | Lenovo ThinkPad X390 Yoga (i7, FHD) Convertible Review, A sub-€1,000 (~ US$1,130) ThinkPad Yoga! However, at 512 GB in our case, it is sufficient. Top 10 LaptopsMultimedia, Budget Multimedia, Gaming, Budget Gaming, Lightweight Gaming, Business, Budget Office, Workstation, Subnotebooks, Ultrabooks, Chromebooks, under 300 USD/Euros, under 500 USD/Euros, 1.000 USD/Euros, Top 10 SmartphonesSmartphones, Phablets, ≤5-inch, Camera SmartphonesThe Best Smartphones for Less Than 160 Euros. On the other hand, we would not complain about a Type-C connection with Thunderbolt either. Additional accessories, such as a mouse or a bag, have to be purchased separately. HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo 11th Gen Core i7 512g. With a diagonal of 13.3 inch, you do not really need a UHD panel anyways. The 13.3-inch touch display offers an additional option to operate the HP Envy x360 13. However, you can still warp it slightly. Now they simply look tampered with and one won't stay on securely. Condition: New. However, HP already interferes here and reduces the temperature limit, so that the CPU is throttled in our case. Also, not all the apps will scale perfectly at a pixel density that high. But at least, we did not see any shadings in our test due to the not quite even brightness distribution. I think you should get an extended warranty on your laptop. 09:28 AM. After all, this combination offers a better 3D performance than a current SoC from Intel. Being based on the Zen+ architecture, this SoC is produced using the 12-nm process. The coverage of the device can be extended to a total of 36 months, which requires a one-time payment of 84 Euros (~$96; HP Care Pack). If the information I've provided was helpful. The HP Envy x360 13 is an affordable convertible for less than 1000 Euros (~$1138). In our comparison, only the Dell Latitude 3390 is able to keep up with our test unit if we only look at the measurement values under load. Due to questionable design I had to remove two rubber feet in the process. Under load, the fan revs up further and reaches the highest value in our comparison at almost 42 dB(A). Please reply back on the public post as this Private message box is not monitored. The sound can always be projected clearly, regardless of the surface the device stands on. Here's what I recommend, contact HP phone support and let them know that the rubber feet are falling off, they are loose though you've had no accidents with it (as is the reality). The connection equipment of the HP Envy x360 13 is not very rich, to say just this much. Link to contact HP… We already received an initial taste in the Cinebench-R15 multi loop. A good seven hours of battery life will not last you through a complete workday without a recharge. Only 75% is not a top value, and our competitors are able to deliver better results. You can also reproduce music on the Envy x360, although the speakers emphasize the highs slightly too much. 09:28 AM You can find additional information on this feature in our Security section. One of the biggest surprises in the HP Envy x360 13 is the excellent display that runs at 120 Hz. If you also add load on the AMD Radeon RX Vega 10, the clock speed drops further, since the low TDP has to be shared between both components. These can be moved with relative ease, so you can open the lid with one hand. Seems way too much for four tiny pieces of rubber. Even though the M.2 format SSD uses the PCIe connection, it does not reach the performance of the two Lenovos. In the test, the InfoVision display impressed us with a very good brightness. Audio was lagging, file explorer would hang on quick access view, overall slow response to clicking, typing pretty much anything. However, the display still deserves a complaint, since there is no support of an active pen in the Envy x360 13. From my previous experiences companies will flat out deny any warranty request the moment you tell them you made changes to the product. The display backlight flickers at 4065 Hz (Likely utilizing PWM) Flickering detected at a brightness setting of 90 % and below. In terms of "clouding," our HP Envy x360 13 test unit did not have any problems. 38.7 °C = 102 F | Room Temperature 24.1 °C = 75 F | FIRT 550-Pocket, Frequency diagram (checkboxes can be checked and unchecked to compare devices), HP Envy 17t: A large multimedia laptop with a few small problems, Acer Swift 3 SF314-41: Acer's latest 14-inch laptop deserves a better display, AMD Radeon RX Vega 10 GPU - Benchmarks and Specs.
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